#PalmCrew Spotlight: Q&A with Devin Cutting

The key to success for any company today begins and ends with its customers. Who are they? How are they using your product? What else do they want to see from your brand? Answering these key questions will help you learn and grow so that you can better serve your customers.

We already know that the #PalmCrew is special. We have absolutely loved hearing from you over the past few months and learning about how you’re using Palm—where you’re taking it, how it helps you disconnect and how it enables you to spend more time with the people that matter.

We love following the #PalmCrew on social media to see how users are finding so many unique ways to get the most out of their Palm. People like Devin Cutting, a devoted family man, multi- business owner and entrepreneur, are showing us just how versatile and helpful Palm can be. Here is Devin’s Palm story:

What caught your eye about Palm? What was the motivation for wanting to purchase one?

The first time I had seen a Palm handset or even really heard of the name, I thought it was geared more toward a device for children, but I was mostly wrong in that assumption! I think the part of the device that caught my eye the most wasn’t the form-factor, but the display on it… I was reminded of the Apple Watch with their “floating apps” and a semi-sort of organized chaos. For a while when I used Apple products, I had always enjoyed the sight of them because of their displays. The Palm makes this so much more functional with bigger application icons and a bi-directional scroll in a list like format. My motivation for purchasing one came about when I realized that you don’t need to have a large display to do the most basic tasks that the average consumer uses a phone for each day, moreover, I wanted something discreet enough to travel with as I have had phones taken from me while on an overseas trip before. But I just really wanted something that’s compact, gets the job done with whatever I need it to do and doesn’t have all the “bells, whistles, and features” other phones have for a reasonable price.

What was the primary phone you used before?

Immediately before getting the Palm, I used an iPhone XS. But I am, at heart, an Android lover through and through.

What are the main ways you use Palm today? What do you use it for most?

I use Palm most for work. I’m a funeral director, an insurance producer, and realtor. I’m always in meetings, arrangements and with clients and I just wanted something unobtrusive that I can still have as a way of connecting with co-workers and clients.

What are the first apps you downloaded on Palm?

What are your favorite apps to use on Palm? I do have Instagram on the phone, but honestly, I keep as barebones basic as possible; just using the default Google apps it came preinstalled with on software.

Have you noticed an overall impact on how and when you’re using Palm compared to your old smartphone?

I am most definitely seeing an impact on my usage. I used to use my phone for all kinds of things and it was causing way too much of a distraction at times and now I’m able to stay on top of what I need to do and having it as a “work only” phone means it’s the only device I have on me aside from my laptop until the end of the day.

What is your favorite thing about Palm?

My favorite thing about Palm is its simplicity, everything you need and nothing you don’t. I love the Life Mode. It’s the BEST use of an Airplane Mode I’ve ever experienced. I love that you can select what you do and do not want to have silenced and having that kind of control means a lot to me.

What would you like to see different or improved about the product?

Maybe something a little bit wider to use so that even Swipe for messaging is a little bit easier. Overall though I have ZERO complaints about this device.

What, if any, accessories are you using with Palm? How do you like them? What other accessories would you like to see?

I actually do not have or use any accessories with the Palm as of yet. I would like to use the Arm band now that I’m back in the gym and the Clip for my bike/moped when I’m zipping around Newport.

How often do you use Life Mode on Palm? What are your experiences with using this feature?

I use it every single day. multiple times a day, in fact. I’m experiencing exactly what this feature hopes to bring to users, total digital freedom and bliss. Retaining more of a focal point on what’s going on around me instead of wasting time on what is in my hand.

Would you recommend Palm to others? Why or why not?

I would totally recommend Palm absolutely everyone. I don’t think there is a single person on this planet who wouldn’t benefit from this is a variety of ways. Unfortunately, with the way the world is changing and technology becoming the center of everyone’s lives, it’s supposed to be used as a tool, but with the rise of social media and such it’s more of a distraction than anything else. Palm is great for those who, like myself, love to travel and disconnect as little or as often as they want. It’s the perfect balance between functionality and a show-piece if you will; something fun to show off that definitely makes a statement and very discreetly begs to be noticed.

Any other feedback you’d like to provide?

Please just keep doing everything you’ve been doing and promoting a great product to all kinds of people. I would suggest that maybe incorporate some video usage on your website between a companion Palm and a standalone. I would say that this would help those interested get a vicarious point of view on the two ways to use the device. I am all for assisting with this because I’ve already had people try my Palm phone firsthand!

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